Hear from Our Customers
You’re dealing with a door knob that doesn’t work. Maybe it’s spinning when you turn it, or the latch won’t catch, or the whole thing feels loose and unreliable. That’s a security issue and an annoyance every time you walk through that door.
Professional door knob installation means the job gets done in 30 minutes to an hour, depending on what you’re replacing. No stripped screws, no misaligned latches, no “I’ll finish it later” situations. You get hardware that works the way it should, installed with the right tools by someone who’s done this a few thousand times.
And if you’re upgrading to a smart lock or keyless entry, the installation process matters even more. One wrong move and you’re dealing with a $300 piece of hardware that won’t sync, won’t lock, or drains batteries in a week. We handle the setup, the alignment, and the integration so it actually works when you need it to.
We’ve been handling locksmith services in Delaware County since the late 1800s. That’s four generations of the McCausland family doing this work, right here in the area. We’re not a franchise or a call center operation—we’re a local storefront in Prospect Park with real technicians who know the neighborhoods we serve.
Tom McCausland and his daughter Chrissy run the largest locksmith operation in the Delaware Valley. We don’t subcontract jobs or send out whoever’s available. You get experienced technicians with fully stocked mobile workshops, which means we show up with the parts and tools to finish the job during the first visit.
Pendle Hill homeowners deal with the same issues we see across Delaware County: older homes with outdated hardware, new construction with builder-grade locks that fail too soon, and everything in between. We’ve worked on properties throughout this area long enough to know what holds up and what doesn’t.
You call or contact us with the issue. We ask a few questions about what’s not working, what type of door you have, and whether you’re replacing existing hardware or upgrading to something new. That helps us know what to bring.
We typically arrive within 20 to 30 minutes for service calls in the Pendle Hill area. Our technician assesses the door, the frame, and the current hardware to make sure everything will align properly. If you’re upgrading to a smart lock or a different style, we’ll confirm the new hardware will fit your door’s thickness and bore hole.
The installation itself takes anywhere from 5 to 10 minutes per door for standard door knob replacement. If we’re installing a lever, a deadbolt, or a smart lock, it might take longer depending on the setup. We test the latch, the alignment, and the lock mechanism before we leave. If you’re getting a keyless entry system installed, we’ll walk you through the programming and make sure it’s synced correctly.
You’re left with hardware that works, a door that closes properly, and no damage to your door or frame. If something needs rekeying or additional security work, we handle that during the same visit.
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We install, repair, and replace all types of door knobs, levers, deadbolts, and smart locks. That includes standard residential locksets from Kwikset, Schlage, and Medeco—brands that hold up and come with manufacturer support if you ever need it.
If your door knob is broken or malfunctioning, we’ll assess whether it needs a simple repair or full replacement. Sometimes it’s a worn latch or a loose strike plate. Other times the internal mechanism is shot and replacement is the smarter move. We’ll tell you which one makes sense before we do the work.
For homeowners in Pendle Hill upgrading to smart locks, we handle the full installation and setup. That means drilling if needed, installing the new hardware, syncing it to your phone or home system, and making sure the batteries and sensors are working. More than 30% of burglars enter through the front door, and a properly installed smart lock gives you control over who gets in and when.
We also handle lever installation and lever repair for interior and exterior doors. Levers are easier to operate if you’ve got mobility issues or you’re carrying things, but they need to be installed correctly or they’ll sag and stop latching. We make sure the hardware is level, the latch aligns with the strike plate, and the lever operates smoothly.
Most standard door knob installations run between $95 and $135 per door, depending on the hardware you’re installing and whether any prep work is needed. If you’re replacing an existing knob with a similar style, it’s usually on the lower end. If you’re upgrading to a smart lock or need additional drilling for a deadbolt, the cost goes up.
The price includes labor, installation, and testing to make sure everything works. We use OEM or manufacturer-approved parts, so you’re not getting cheap hardware that’ll fail in six months. If you need multiple doors done, we can usually give you a better rate since we’re already on-site.
What drives up cost is damage or nonstandard door prep. If your door has an oversized hole from a previous lock, or the frame is damaged, we’ll need to fix that first. We’ll let you know upfront if that’s the case so there are no surprises on the bill.
Yes, as long as your door meets the basic requirements. Most smart locks are designed to fit standard door thicknesses (1 3/8″ to 1 3/4″) and bore holes (2 1/8″ diameter). If your door already has a deadbolt or knob, we can usually swap it out without major modifications.
The installation process involves removing your old hardware, prepping the door if needed, installing the new smart lock, and syncing it to your phone or home system. We test the lock to make sure it latches properly, the sensors work, and the batteries are seated correctly. If your door needs a larger bore hole or backset adjustment, we handle that too.
Smart locks are popular in Pendle Hill because they let you lock and unlock your door remotely, give access codes to family or service providers, and get alerts when someone enters. But they only work right if they’re installed correctly. A misaligned lock will drain batteries fast, fail to latch, or lose connection. We make sure that doesn’t happen.
For a standard door knob replacement, expect 5 to 10 minutes per door once we’re on-site. That’s removing the old hardware, installing the new knob or lever, adjusting the latch and strike plate, and testing everything to make sure it works smoothly.
If you’re installing a deadbolt, smart lock, or doing any kind of door prep, it’ll take longer—usually 30 minutes to an hour depending on what’s involved. We’re not rushing through it. We’re making sure the hardware is aligned, the door closes properly, and the lock engages without sticking or grinding.
Most service calls in the Pendle Hill area are handled in one visit. We carry a fully stocked mobile workshop, so we’re not making trips back to the shop for parts. You call, we show up, we fix it, and you’re done.
A door knob requires you to grip and twist to operate it. A lever just needs downward pressure, which makes it easier to use if your hands are full or you have limited grip strength. Both do the same job—they retract the latch so the door opens—but levers are often preferred for accessibility and convenience.
Levers are required by ADA standards in commercial buildings, and a lot of homeowners are switching to them for interior doors. They’re easier for kids, older adults, and anyone dealing with arthritis or hand mobility issues. The downside is that levers can be easier for pets to open if they jump on them, so some people stick with knobs for exterior doors.
From an installation standpoint, levers and knobs use the same bore hole and backset, so swapping one for the other is straightforward. We install both types regularly in Pendle Hill, and we’ll help you choose what makes sense for your situation. If you want the security of a knob on the outside and the convenience of a lever on the inside, we can set that up too.
It depends on what’s broken. If the knob itself is cracked, loose, or worn out but the latch mechanism still works, you might be able to replace just the knob. But if the internal parts are failing—like the latch is sticking, the spindle is stripped, or the lock cylinder is shot—you’re better off replacing the entire lockset.
Most of the time, if one part of the lockset is failing, the rest isn’t far behind. A full replacement gives you new internal components, a fresh latch, and a strike plate that actually aligns. It also means everything is covered under the manufacturer’s warranty, which you don’t get if you’re mixing old and new parts.
We’ll assess the condition of your current hardware and let you know what makes sense. If a repair will get you another few years, we’ll tell you. If you’re just delaying the inevitable, we’ll tell you that too. The goal is to fix the problem in a way that lasts, not to sell you something you don’t need.
Yes. Rekeying means changing the internal pins in the lock cylinder so it works with a different key. If you’re installing a new door knob and you want it to use the same key as your other doors, we can rekey it during the installation. That way you’re not carrying around five different keys for your house.
Rekeying is common when you’re replacing hardware after moving into a new home, upgrading a few doors but not all of them, or adding a new lock to an existing setup. It’s faster and cheaper than replacing every lock in your house, and it gives you the convenience of one key for everything.
We handle rekeying on-site as part of the service call. If you’ve got locks from Kwikset, Schlage, or Medeco, we carry the parts and tools to rekey them right there. It adds a few minutes to the job, but you leave with a single key that works on all your doors.
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