Hear from Our Customers
You’re not just getting back into your property – you’re getting peace of mind. No more wondering if your locks actually work when you need them. No more fumbling with keys that stick or worrying about who else might have copies.
Our residential rekeying services mean old keys stop working immediately while new ones get cut for the people you trust. New lock installation gives you modern security that integrates with your lifestyle, whether that’s smart locks you control from your phone or deadbolt services that simply work better than what you had before.
When we’re done, you’ll know exactly who has access to your space and feel confident that your security actually protects what matters to you.
Our family has been solving lock problems in the Delaware Valley since the late 1800s. That’s not just history – it’s proof that we know how to stay in business by taking care of people.
Tom McCausland and his daughter Chrissy run the largest locksmith operation in the area from our Prospect Park storefront. We’ve seen every type of lock failure, security challenge, and emergency situation that Wissahickon residents face.
What sets us apart in your neighborhood is understanding that security isn’t just about locks – it’s about knowing you can get help when you need it most, whether that’s a Sunday night lockout or upgrading your home’s security after a break-in down the street.
First, we dispatch our closest mobile technician to your Wissahickon location – typically within 20-30 minutes. No waiting around wondering if someone’s actually coming.
Our technician arrives with the tools and parts needed for most common situations. For lockouts, we use non-destructive entry methods that get you inside without damaging your door or frame. For lock repair or mailbox locks, we assess what’s wrong and explain your options before starting any work.
If you need rekeying or new hardware, we handle everything on-site. Old keys stop working immediately, new keys get cut for authorized people only, and you’re back to normal without multiple service calls or security gaps. Everything gets tested before we leave so you know it works exactly as it should.
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Your service includes the specific solution you need plus the expertise to make sure it works long-term. For electronic locks, that means proper programming and integration with your existing systems. For mortise locks and door knobs, it’s precise installation that prevents the common problems that bring people back.
Wissahickon’s mix of older homes and newer construction means we regularly work with everything from vintage door hardware that needs specialized parts to modern smart home setups that require careful integration. We stock parts for major brands and can source hard-to-find components for older systems.
The real value is in knowing what works best for your specific situation. A busy family with kids needs different security solutions than a single professional or a couple nearing retirement. We match the right locks, access methods, and security level to how you actually live, not just what looks good in a catalog.
We typically reach Wissahickon locations within 20-30 minutes of your call. Our mobile technicians cover the greater Philadelphia area from our Prospect Park base, and we dispatch whoever’s closest to your location.
For true emergencies – like being locked out with a child inside or during severe weather – we prioritize those calls and often arrive faster. We understand that every minute counts when you’re stuck outside your home or business, so we don’t make you wait while we finish non-urgent jobs elsewhere.
Yes, rekeying changes your lock so old keys won’t work while keeping your existing hardware. This costs significantly less than full replacement and can be done on-site in most cases.
Rekeying makes sense when you’ve lost keys, had a break-in, or want to eliminate access for former tenants or employees. We can rekey multiple locks to work with the same new key, or create a master key system where different people have access to different areas. The process typically takes 15-20 minutes per lock and your new keys work immediately.
We install, program, and maintain electronic locks including keypad entry, smart locks, and systems that integrate with your phone or home automation. This includes popular brands and custom solutions for specific security needs.
Smart lock installation involves more than just mounting hardware – we ensure proper connectivity, program access codes, integrate with your existing systems, and test everything thoroughly. We also provide ongoing support for software updates, battery replacement, and troubleshooting connectivity issues that can leave you locked out if not handled properly.
Rekeying keeps your existing lock hardware but changes the internal mechanism so old keys won’t work. Changing locks means installing completely new hardware, which costs more but gives you upgraded security features and appearance.
Choose rekeying when your locks work fine but you need new keys – after moving, losing keys, or wanting to eliminate access for certain people. Choose new locks when your current hardware is worn out, damaged, or doesn’t provide the security level you need. We’ll assess your situation and explain which option makes the most sense for your budget and security goals.
Yes, we can create keys for most locks even without an original key. This involves either picking the lock to determine the correct key pattern or, in some cases, disassembling the lock mechanism to cut a new key.
The process takes longer than copying an existing key, but it’s often faster and less expensive than replacing the entire lock. We handle this regularly for mailbox locks, old door hardware, and situations where keys have been lost for years. Some high-security locks require special procedures or proof of ownership, which we’ll explain upfront.
We provide 24/7 emergency locksmith service for urgent situations like lockouts, security breaches, or lock failures that leave your property unsecured. Emergency calls get priority response regardless of the time.
After-hours service does include an emergency fee, but we’re upfront about pricing when you call. True emergencies – being locked out with children inside, broken locks after a break-in, or business lockouts that prevent you from opening – justify the additional cost because waiting until morning isn’t realistic. We’ll get you secure and back to normal as quickly as possible.
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