Hear from Our Customers
You’re not just getting back inside—you’re getting peace of mind. When we’re done, your locks work properly, your keys turn smoothly, and you’re not dealing with the same problem again next month.
Most people call us in a panic, standing outside their car or front door. Twenty minutes later, they’re back to their normal day with working locks and spare keys. That’s what four generations of experience gets you.
We use manufacturer parts, not cheap replacements. Your investment in security actually lasts, and you won’t be calling another locksmith in six months when inferior hardware fails.
The McCausland family has been solving lock problems since the late 1800s. We’re not some fly-by-night operation—we’re the largest locksmith company in the Delaware Valley, with a real storefront right in Prospect Park.
Tom McCausland and his daughter Chrissy run things now, but they learned from the same family tradition that’s been helping Primos residents for over 140 years. When your neighbors need a locksmith, they call us because we’ve been part of this community longer than most businesses have existed.
You’ll see our trucks around town because we handle everything from apartment lockouts to commercial security systems for local businesses. That’s the kind of local presence you get when a family builds their reputation one job at a time.
First, you call us and we dispatch our closest mobile technician—usually within 20-30 minutes in the Primos area. No waiting around wondering when someone might show up.
Our technician arrives with a fully stocked truck and the right tools for your specific lock problem. We diagnose what’s wrong, explain your options, and give you an upfront price before we start any work.
Then we solve it. Whether it’s getting you back into your car, rekeying your house locks, or installing new deadbolts, we handle it without damaging your property. You get working locks, new keys if needed, and the confidence that comes from dealing with people who actually know what they’re doing.
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We handle residential rekeying services when you move into a new place or need to change who has access. New lock installation covers everything from basic deadbolts to high-security electronic systems that work with your smartphone.
Car problems? We cut new keys, fix ignition issues, and handle automotive lockouts for a fraction of what the dealership charges. No appointment needed for most vehicles, and we come to you.
Primos businesses count on us for commercial security upgrades, master key systems, and emergency lockout service. When you’re losing money every minute your doors won’t open, we understand the urgency. Our commercial clients include retail stores, offices, and restaurants throughout Delaware County who need someone they can actually depend on.
We typically respond within 20-30 minutes for emergency calls in the Primos area. When you’re locked out of your car, home, or business, every minute feels like forever, so we prioritize getting our closest mobile technician to you as fast as possible.
Our trucks are fully stocked and strategically positioned throughout Delaware County. Since we’re the largest locksmith operation in the area with multiple technicians, we can usually get someone to you faster than smaller companies with just one or two people.
Emergency calls get priority dispatch, especially for business lockouts where you’re losing money every minute. We understand that when you call us, it’s because you need help now, not in two hours.
Never. Professional lockout service means getting you back inside without creating expensive additional problems. We use specialized tools and techniques designed for different types of locks—from basic residential deadbolts to high-security commercial systems.
Our technicians have been trained in non-destructive entry methods that preserve your investment in doors, frames, and hardware. Damaging your property during an emergency would just create more costly headaches, which defeats the whole purpose of calling a professional.
With over 140 years of family experience, we’ve developed techniques that work on virtually any lock without causing damage. The goal is to solve your immediate problem while keeping everything else intact and functional.
Rekeying changes the internal pins so your existing locks work with new keys, while old keys stop working completely. It’s faster and more affordable than replacement, plus you keep your current hardware. We can rekey most standard locks on-site in just a few minutes per lock.
Lock replacement means installing completely new hardware, which you’d choose if your current locks are damaged, outdated, or you want to upgrade to higher security. New installation gives you the latest features like keyless entry, smartphone compatibility, or commercial-grade security.
For most situations like moving into a new home or office, rekeying is the smart choice. You get fresh security without the expense and time of total replacement. We carry the pins and tools to rekey major brands like Kwikset, Schlage, and Medeco on the spot.
Yes, we can create new car keys even when you don’t have the original. Modern vehicles use transponder keys and key fobs that require special programming equipment, which our mobile trucks carry. We handle most makes and models right at your location.
The process involves accessing your vehicle’s computer system to program new keys that will start your car and work with your security system. It typically takes 30-45 minutes and costs significantly less than dealership service.
We stock key blanks and programming equipment for most vehicles on the road today. Some newer luxury cars or exotic models might require ordering specific parts, but we can usually get you back on the road the same day. It’s much faster and more convenient than having your car towed to a dealership.
Absolutely. We install and service electronic locks, smart deadbolts, keyless entry systems, and complete access control setups for both homes and businesses. These systems let you control access with smartphones, key cards, or digital codes instead of traditional keys.
Smart lock installation includes programming the system, connecting it to your WiFi network if applicable, and teaching you how to add or remove user codes. We work with major brands and can integrate new electronic locks with your existing security setup.
For businesses, we design complete access control systems that track who enters when, allow temporary access codes for contractors or employees, and can be managed remotely. It’s especially valuable for offices, retail stores, or any business where you need to control and monitor access without dealing with physical key management.
Don’t try to dig it out with tweezers or needle-nose pliers—you’ll likely push the broken piece deeper into the lock mechanism. Stop turning the key if it’s partially broken but still connected, and call us immediately.
We have specialized extraction tools designed specifically for removing broken key pieces without damaging the lock cylinder. Attempting DIY removal often makes the situation worse and can damage the lock to the point where it needs complete replacement instead of simple repair.
If the key broke because the lock was already having problems—sticking, hard to turn, or worn out—we’ll address the underlying issue after extracting the broken piece. Sometimes a simple cleaning and lubrication solves it, but worn locks might need cylinder replacement to prevent future problems.
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