Hear from Our Customers
You’ve been there before. You get a key made at some big box store or kiosk, rush home, and it doesn’t work. Or worse, it works once then breaks off in your lock.
Professional key duplication means getting it right the first time. Our precision-cut keys fit properly, turn smoothly, and last for years. You get keys that work like the original – because we use the same professional-grade equipment your original keys were made on.
When you need reliable duplicates for your home, you want them done right. No guessing, no multiple trips, no keys that sort of work sometimes.
McCausland Lock Service has been cutting keys in Delaware County since the late 1800s. Tom McCausland and his daughter Chrissy represent the fourth generation of locksmiths serving Holmes, Prospect Park, Media, and surrounding communities.
We’re not some franchise or fly-by-night operation. Our Prospect Park storefront has been the go-to place for Delaware County residents who need keys that actually work. When your neighbors need locksmith services, they come to us – because they know we’ll be here next year when they need us again.
You’re dealing with the largest locksmith company in the Delaware Valley, but we still operate like the family business we are. Every key matters, every customer matters.
Bring your original key to our Prospect Park location. We examine it first – checking for wear, damage, or anything that might affect the duplicate.
We use professional-grade key cutting machines, not the automated kiosks you see at grocery stores. These machines are calibrated regularly and maintained to manufacturer specifications. Your key gets cut precisely, deburred, and tested before you leave.
Most residential keys are ready in minutes while you wait. We cut the key, test it in our lock samples, make any needed adjustments, and hand you a key that works exactly like your original. No shipping delays, no wondering if it’ll work when you get home.
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We handle the keys other places can’t or won’t touch. High-security keys, restricted keyways, worn keys that need special attention – these are everyday jobs for us.
Holmes residents deal with older homes that sometimes have unusual or discontinued key blanks. We stock blanks that hardware stores stopped carrying years ago. If we don’t have it in stock, we can usually source it within a day or two.
Our key duplication service includes house keys, deadbolts, padlocks, mailbox keys, and most residential applications. We work with all major lock manufacturers – Kwikset, Schlage, Medeco – and we’re authorized to service their products with genuine parts and blanks.
Our professional-grade cutting machines are calibrated to tolerances that automated kiosks simply can’t match. We cut keys to manufacturer specifications, not approximations.
The difference shows up immediately when you use the key. Our duplicates turn smoothly, don’t bind in locks, and last as long as your original keys. Automated kiosks often produce keys that work initially but cause problems over time – they’re slightly off-spec, which creates extra wear on your locks.
We also inspect each key before and after cutting. If your original key shows wear or damage, we compensate for that in the cutting process. Kiosks just copy whatever they scan, including the problems.
Most of the time, yes. “Do not duplicate” stamped on a key isn’t legally binding – it’s just a request. However, we do verify ownership before copying any key marked this way.
High-security keys with restricted keyways are different. These require authorization cards or proof of ownership because they’re patented systems. We handle these regularly and can walk you through the proper authorization process.
Worn, damaged, or unusual keys are our specialty. We’ve been doing this for over 140 years, so we’ve seen just about every type of key and lock combination. Keys that stump hardware store employees are routine work for us.
Most standard house keys are ready in 2-3 minutes while you wait. We cut the key, deburr it, and test it to make sure it works smoothly.
More complex keys – high-security, restricted, or specialty blanks – might take 5-10 minutes if we need to locate the right blank or make adjustments. We’ll let you know upfront if your key needs extra time.
The advantage of coming to our storefront is immediate service. No shipping delays, no wondering if the key will work when it arrives. You walk out with tested, working keys every time.
Online key duplication creates several security vulnerabilities that most people don’t consider. You’re uploading photos of your keys to servers you don’t control, creating a digital record that could be compromised.
There’s also no verification process. Someone could photograph your keys without your knowledge and order duplicates. Recent investigations have shown these services don’t adequately verify ownership or identity.
When you come to our storefront, you maintain control of your keys throughout the process. We don’t store digital copies, and you’re dealing with licensed professionals who understand security protocols. Your key information stays private.
Absolutely. Every key we cut is tested before you leave our store. If it doesn’t work smoothly in your lock, we’ll adjust it or recut it at no charge.
Our guarantee covers the accuracy of the cut and the quality of the blank. If you have any issues with one of our keys within a reasonable time frame, bring it back and we’ll make it right.
This is where dealing with an established local business matters. We’re not going anywhere, and our reputation depends on your satisfaction. You know exactly where to find us if you need anything adjusted or corrected.
This is one of our specialties. Holmes and the surrounding Delaware County area has many older homes with discontinued or unusual key blanks that big box stores don’t carry.
We maintain extensive inventory of older key blanks and have relationships with suppliers who specialize in hard-to-find items. If we don’t have your blank in stock, we can usually source it within 24-48 hours.
Our experience with older lock systems also means we understand how these keys should fit and function. Sometimes older keys need slight modifications to work properly with worn lock cylinders – adjustments that require experience and judgment, not just automated cutting.
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