Hear from Our Customers
Your door knob works every time you turn it. No sticking. No misalignment. No loose handles that wiggle after a few weeks.
That’s what happens when the latch lines up perfectly with the strike plate, when the screws hit their marks without stripping, and when someone who’s done this thousands of times handles the install. You’re not dealing with a learning curve on your front door.
Most Village Green homeowners call us after trying the DIY route or after a handyman left them with a knob that never quite worked right. The problem usually isn’t the hardware—it’s the installation. One wrong measurement, one over-tightened screw, one misaligned hole, and you’ve got a security risk that looks fine but doesn’t function.
We show up, assess what you need, install it correctly, and test it before we leave. You get door hardware that actually does its job.
We’re a fourth-generation family locksmith operation serving Delaware County and Village Green since the late 1800s. That’s not marketing language—it’s just how long we’ve been here.
Tom McCausland and his daughter Chrissy run the largest locksmith company in the Delaware Valley from our Prospect Park storefront. We’re not a franchise or a call center. When you call us, you’re getting our mobile technicians who live and work in this area.
Most Village Green jobs get a 20-30 minute response time because we position our fleet throughout Delaware County. You’re not waiting half a day for someone to show up, and you’re not getting an inexperienced tech learning on your property.
You call or contact us with what you need—new door knob installation, lever replacement, hardware upgrade, whatever it is. We ask a few questions about your door type, existing hardware, and what you’re looking to install.
We arrive at your Village Green location within 20-30 minutes in most cases. Our technician assesses the door, confirms measurements, and walks you through options if you haven’t already chosen hardware. If you’ve got your own knobs or levers, we’ll let you know if they’ll work with your door setup.
The installation itself involves removing old hardware (if applicable), prepping the door and jamb, installing the new lockset with proper alignment, and testing everything multiple times. We check that the latch engages smoothly, the knob turns without resistance, and the strike plate lines up perfectly.
Before we leave, you test it yourself. We don’t consider the job done until you’re confident it works exactly how it should. If you’re upgrading to smart locks or electronic systems, we handle programming and show you how everything functions.
Ready to get started?
You get professional installation of door knobs, levers, deadbolts, and electronic lock systems. We work with Kwikset, Schlage, Medeco, and other major manufacturers, so if you’ve purchased specific hardware, we’re familiar with it.
The service includes proper bore hole preparation (or correction if previous installation damaged it), latch and strike plate alignment, secure mounting that won’t loosen over time, and full functionality testing. If your door needs adjustments for the hardware to work correctly, we handle that too.
Many Village Green homeowners are upgrading to lever-style handles for accessibility or modern aesthetics. We install both passage levers (for closets and hallways) and privacy or keyed levers (for bedrooms, bathrooms, and exterior doors). The process is similar to door knob installation but requires different alignment considerations.
We also handle door knob replacement when your existing hardware is worn, outdated, or just not functioning anymore. Sometimes the issue is the lock mechanism itself; other times it’s damage from forced entry attempts or years of use. We assess what’s salvageable and what needs replacing, then give you options that fit your budget and security needs.
Most standard door knob or lever installations take 30-45 minutes per door once we’re on site. That includes removing old hardware if needed, installing the new lockset, aligning everything properly, and testing it.
If you’re installing multiple door knobs throughout your home, we work efficiently without rushing. Three to four doors usually take about two hours total. The timeline can extend if we’re dealing with damaged bore holes from previous installations, non-standard door thickness, or if you’re upgrading to smart locks that require programming.
We arrive at most Village Green locations within 20-30 minutes of your call, so you’re looking at quick turnaround from contact to completion. We don’t schedule tight back-to-back appointments that force us to rush your job.
Yes. Many Village Green customers buy their own hardware from home improvement stores or online, then call us for installation. We’re familiar with most major brands and models.
Before we start, we’ll inspect what you purchased to confirm it’s compatible with your door thickness and bore hole size. Most residential doors use standard measurements, but older homes sometimes have non-standard setups. If your hardware won’t work with your door, we’ll explain why and offer alternatives.
The advantage of using hardware we supply is that we stock manufacturer-approved parts and can warranty both the product and installation. When you bring your own, we’ll still install it correctly, but we can’t warranty hardware we didn’t provide. Either way, the installation quality is the same—we just want you to know the difference going in.
The installation process is nearly identical. Both require a bore hole through the door, a latch mechanism, and a strike plate on the jamb. The main difference is the handle mechanism itself—knobs twist, levers push down.
Levers are easier to operate if you’ve got your hands full or if anyone in your Village Green home has arthritis or mobility issues. They’re also the current design trend—we’re seeing a lot of homeowners switch from knobs to levers during renovations.
From an installation standpoint, levers sometimes require slightly different alignment because of how the mechanism engages. The latch needs to retract smoothly when you press the lever down, which means the internal components have to sit perfectly in the door. We adjust for that during installation so you don’t end up with a sticky or hard-to-operate lever.
No. Most Village Green homeowners prioritize exterior doors first for security, then tackle interior doors over time as budget allows or as old hardware fails.
If you’re doing a phased approach, start with entry doors and any door that locks (bedrooms, bathrooms). Those get the most use and have the biggest impact on security and privacy. Closet and hallway doors can wait—they’re typically passage hardware without locks and don’t wear out as quickly.
That said, if you’re renovating or want a consistent look throughout your home, doing multiple doors in one visit is more cost-effective than separate service calls. We can work with whatever timeline makes sense for you. Some customers replace everything at once. Others call us back every few months as they’re ready for the next phase.
A loose door knob usually means the screws have backed out or the internal mechanism is worn. Sometimes it’s a quick tightening fix. Other times the lockset itself is shot and needs replacement.
If your door knob isn’t latching, the problem is almost always misalignment between the latch and strike plate. Doors settle over time, especially in older Village Green homes. What lined up perfectly five years ago might be off by a quarter inch now, which is enough to prevent the latch from catching.
We can adjust the strike plate position, shim the door, or plane the door edge if needed. If the latch mechanism itself is damaged or worn out, we’ll replace the lockset. Most of these repairs are straightforward and don’t require a full door replacement—just someone who knows how to diagnose the actual problem instead of guessing.
Yes. We install, program, and service electronic locks, keypad systems, and smart locks from major manufacturers. That includes brands like Kwikset Kevo, Schlage Encode, Yale, August, and others.
Smart lock installation takes longer than traditional door knobs because of the programming and connectivity setup. We make sure the lock communicates with your phone or home system, test all the features, and walk you through how to add or remove user codes.
Many Village Green homeowners are adding smart locks for convenience—no more hiding spare keys or worrying if you forgot to lock up. You can check and control your locks remotely. We’ll help you choose a system that fits your needs and actually works with your existing door setup, because not every smart lock fits every door.
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