Hear from Our Customers
Your front door stops being a frustration. No more jiggling the knob for two minutes every time you come home. No more standing outside in the cold because the lever won’t catch. No more wondering if the last person who touched it knew what they were doing.
When door hardware gets installed correctly, it works smoothly every single time. The latch engages without force. The lock turns without grinding. Your door closes flush and stays secure. You’re not calling someone back in three months because the knob’s already loose or the deadbolt’s sticking.
Proper installation means the hardware fits your door’s thickness and backset measurements exactly. It means the strike plate aligns so you’re not forcing anything. It means you get manufacturer-approved parts that last, not whatever was cheapest that day. You walk up to your door, turn the knob, and it just works.
That’s what you should expect. That’s what you’re paying for. And in Millbourne, where many residents are renting or recently moved in and need reliable security without the runaround, that level of service matters even more.
The McCausland family has been doing locksmith work since the late 1800s. Tom McCausland runs the operation now with his daughter Chrissy, making this a fourth-generation business. That’s 140+ years of figuring out what works, what doesn’t, and how to do the job without creating new problems.
We’re the largest locksmith company in the Delaware Valley, which means we have the parts you need in stock, the tools to handle any door configuration, and technicians who’ve seen every installation challenge Millbourne homes can throw at us. We’re not a guy with a drill showing up unprepared. We’re a fully stocked mobile workshop that arrives ready to complete your job in one visit.
Millbourne’s a diverse community with families from all backgrounds, many renting temporarily before moving on. You need someone who shows up on time, explains the work clearly, and doesn’t disappear after installation. We’ve been serving Delaware County long enough that your neighbors already know our name.
You call and describe what you need. We ask a few questions about your door type, current hardware, and whether you’re replacing something broken or upgrading for security. If you’re not sure about any of that, we’ll figure it out when we arrive.
We typically show up within 20 to 30 minutes if it’s an emergency, or we schedule a time that works for you if it’s not urgent. Our technician arrives in a fully equipped van with the inventory to handle your specific job. Before touching anything, we explain what needs to happen, what it costs, and how long it takes. No surprises.
The actual installation involves removing your old hardware without damaging the door, checking that the bore hole and backset measurements work with your new knob or lever, and installing everything so it’s aligned and secure. We test the latch, the lock, and the strike plate fit. You shouldn’t have to force anything.
Most door knob installations take 30 to 45 minutes if the existing holes are standard. If we’re drilling new holes or adjusting for different hardware, it takes longer, but we tell you that upfront. When we’re done, your door closes smoothly, locks securely, and you have keys that actually work. We clean up, answer your questions, and you’re set.
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You get the full installation with manufacturer-approved parts from brands like Kwikset, Schlage, and Medeco. We stock quality components because they last longer and perform better than the bargain bin options. If you already bought hardware, we’ll install it as long as it fits your door properly.
The service includes removing your old knob or lever, preparing the door if needed, installing the new hardware with proper alignment, and testing everything before we leave. If your strike plate needs adjustment or your door frame needs minor work to make the latch catch correctly, that’s part of the job. We’re not leaving until it works right.
In Millbourne, many homes have older doors with non-standard measurements or previous installation work that was done poorly. We handle that. If your door’s been drilled incorrectly before, we can often work with what’s there or recommend the right fix. If you’re upgrading to a smart lock or electronic deadbolt, we install those too and make sure they integrate with your door’s existing setup.
You also get transparent pricing before we start. We explain what’s wrong, what it takes to fix it, and exactly what it costs. No padding the bill. No surprise charges. You’re hiring a locksmith company that’s been doing this for over a century, not someone who showed up in town last month with a drill and a website.
Installation typically runs between $50 and $125 for labor, depending on the complexity of your door and hardware. If you’re replacing a standard knob with another standard knob on a door with existing holes, you’re on the lower end. If we’re drilling new holes, installing a lever set with a deadbolt, or working with a door that has non-standard measurements, it costs more.
The hardware itself ranges from $30 for basic knobs to $300+ for high-security locks or smart lock systems. We stock quality brands like Kwikset, Schlage, and Medeco because they last. If you’ve already purchased hardware, we’ll install it as long as it’s compatible with your door.
Before we touch anything, we tell you the total cost. You’ll know what you’re paying for labor, what you’re paying for parts, and why. No surprises when the job’s done. That’s how we’ve operated for 140+ years, and it’s why Delaware County residents keep calling us.
Yes. Older homes in Millbourne often have doors with unusual thicknesses, non-standard backsets, or previous installation work that was done incorrectly. We handle that regularly. Our technicians carry the tools and hardware adapters to work with most door configurations.
If your door’s been drilled wrong before, we assess whether we can use the existing holes or if we need to fill and re-drill. Sometimes we can install hardware that covers the old holes. Sometimes we need to do minor door prep work to make everything align correctly. We explain your options before starting.
The key is having someone who’s seen these situations before and knows how to solve them without creating more damage. We’re not learning on your door. We’ve been doing this since the late 1800s, and we’ve worked on every type of residential door in Delaware County. If it’s fixable, we’ll tell you how. If it’s not, we’ll tell you that too.
Most standard installations take 30 to 45 minutes if your door already has the right holes and measurements. We remove the old hardware, install the new knob or lever, adjust the strike plate, and test everything to make sure it works smoothly.
If we’re drilling new holes, installing a full lockset with a deadbolt, or fixing previous installation mistakes, it takes longer. Maybe an hour to 90 minutes depending on what’s needed. We tell you the estimated time when we assess the job.
What matters is that we complete the work in one visit. You’re not waiting for us to come back with a different part or tool. Our mobile units carry the inventory and equipment to handle your specific door hardware installation right then. We show up prepared, we do the work correctly, and you’re done dealing with it.
A door knob is the round handle you twist to open the door. A lever is the handle you push down. Levers are easier to operate if you’re carrying groceries, have limited hand mobility, or just prefer not twisting. They’re also required by ADA accessibility standards in commercial buildings.
Functionally, both do the same job when installed correctly. The latch retracts when you turn the knob or push the lever, and the door opens. Security-wise, they’re comparable if you’re using quality hardware with a deadbolt above them. Levers can be slightly easier to force open with tools, but that’s only relevant if you’re not using a deadbolt.
For Millbourne homes, the choice usually comes down to preference and what fits your door’s existing holes. If you’re replacing a knob, it’s easier to install another knob. If you want to switch to a lever, we may need to drill new holes or use an adapter plate. We’ll walk you through what works best for your situation and what it costs to make the change.
Yes. We install electronic locks, smart deadbolts, and keyless entry systems regularly. These systems are growing fast because people want remote access, keyless convenience, and better control over who enters their home. The global smart lock market is projected to hit over $8 billion by 2033, so you’re not alone in wanting this upgrade.
The installation is more involved than a standard knob because these locks need proper alignment, battery setup, and often integration with your phone or home system. If the lock isn’t installed correctly, it won’t communicate properly, the batteries drain fast, or the latch doesn’t engage. We make sure everything’s calibrated and working before we leave.
We handle brands like Kwikset Kevo, Schlage Encode, Yale Assure, and others. If you’ve already purchased a smart lock, we’ll install it and walk you through the app setup. If you’re not sure which system fits your needs, we can recommend options based on your door type, security concerns, and budget. You’re getting advice from a locksmith company that’s been in business since the late 1800s, now applying that expertise to modern technology.
Your door should close smoothly without forcing it. The latch should engage into the strike plate without you having to lift or push the door into position. When you turn the knob or push the lever, it should move easily and the latch should retract fully. The lock should turn without grinding or sticking.
If you’re jiggling the knob, slamming the door to get it to latch, or fighting with the lock every time you come home, something’s wrong. Either the hardware wasn’t aligned correctly, the strike plate is positioned wrong, or the door’s sagging and needs adjustment. These are all fixable problems, but they shouldn’t exist after a professional installation.
Check that the screws are tight and the hardware doesn’t wobble. Look at the strike plate on the door frame and make sure the latch is hitting the center of the opening, not the edge. If anything feels off, call someone who knows what they’re doing. In Millbourne, you’ve likely heard stories about scammers who did poor work and disappeared. We’re a real shop with a real location in Prospect Park, real inventory, and a real commitment to doing the job right. If we installed it, it works.
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