Hear from Our Customers
You’re not just getting back into your house or car. You’re getting your day back on track without the stress, the waiting, or the wondering if you picked the right locksmith.
When we’re done, your locks work exactly as they should. Your keys turn smoothly. Your deadbolts actually protect what matters to you. And you’ve got the phone number of a locksmith company that’s been solving these exact problems for over 100 years.
Most importantly, you’re not dealing with this alone anymore. One call gets you connected to technicians who’ve seen every lock situation Chester throws at them.
Our family has been cutting keys and fixing locks since the late 1800s. Not just anywhere – right here in Delaware County, learning exactly what Chester homeowners and business owners deal with.
We’re the largest locksmith company serving the Delaware Valley area, but we still operate out of our Prospect Park storefront where you can walk in and get a key cut in minutes. Tom McCausland and his daughter Chrissy run the shop today, carrying forward the same attention to detail our family has always been known for.
When you call us, you’re not getting a corporate call center. You’re getting people who grew up in this business, in this area, solving the same problems you’re facing right now.
First, we pick up the phone. Not an answering service, not a voicemail – us. We’ll ask you what’s happening and give you a straight answer about timing and cost before we hang up.
Next, we head your way. For most jobs in Chester, we’re there in 20-30 minutes with everything we need in the truck. No trips back to the shop, no waiting for parts to arrive.
Then we fix the problem. Whether it’s getting you back inside, rekeying your locks, or installing new deadbolts, we handle it start to finish. You’ll know exactly what we’re doing and why.
Finally, we make sure everything works perfectly before we leave. Test every key, check every lock, and give you any tips that might prevent this from happening again.
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Chester homes deal with specific challenges. Older row houses with original hardware that’s finally giving out. New developments where builders used the cheapest locks they could find. Properties where previous owners handed out keys to everyone from contractors to dog walkers.
We handle all of it. Rekeying after you move in so only your keys work. Installing deadbolts that actually stop break-ins. Fixing door knobs that stick or turn the wrong way. Cutting keys for those weird locks that big box stores can’t figure out.
Our truck carries factory OEM parts, not the knockoff hardware that fails six months later. When we install or repair something, it works the way it’s supposed to work for years, not weeks.
For most areas in Chester, we’re typically there within 20-30 minutes during normal business hours. Late night or weekend calls might take a bit longer, but we’ll give you an honest timeframe when you call.
We don’t make promises we can’t keep. If there’s heavy traffic or we’re finishing up another emergency call, we’ll tell you exactly where we are and when to expect us. Our truck is fully stocked, so once we arrive, we can get you back inside quickly without needing to leave for parts or tools.
Rekeying is usually the smarter choice unless your locks are damaged or you want to upgrade security. Rekeying changes the internal pins so your old keys won’t work, but it costs much less than full replacement.
However, if you’re moving into an older Chester home with basic builder-grade locks, replacement might make sense. We can install deadbolts, upgrade to high-security locks, or add smart lock features. We’ll look at what you have and give you honest recommendations based on your security needs and budget, not what makes us the most money.
We actually answer our own phone, for starters. When you call McCausland Lock Service, you’re talking to someone who works here, knows the area, and can give you straight answers about timing and pricing.
We also use factory OEM parts instead of cheap alternatives that fail quickly. Our family has been doing this for over 100 years in this exact area, so we know Chester’s specific lock problems and how to fix them properly the first time. You’re not getting a different technician every time who’s learning your locks from scratch.
Yes, we install and service smart locks, keypad entry systems, and electronic access control. But we don’t push technology just because it’s newer. Some situations work better with traditional deadbolts, others benefit from smart features.
We’ll explain what makes sense for your specific situation in Chester. If you want remote access for deliveries, keypad entry for family members, or integration with your home security system, we can handle that. If a solid deadbolt is all you need, we’ll tell you that too. The goal is security that actually works for how you live.
Rekeying usually runs $25-40 per lock, depending on the type and condition. Most Chester homes have 3-5 exterior locks, so you’re typically looking at $75-200 total for a full rekey job.
We give you the exact price over the phone before we come out – no surprises when we’re done. If we find damaged locks that need replacement instead of rekeying, we’ll explain why and get your approval before doing any additional work. Our goal is to solve your security problem at a fair price, not to maximize the bill.
Don’t try to dig it out with tweezers or needle-nose pliers. You’ll usually just push the broken piece deeper into the lock, making our job harder and potentially damaging the lock mechanism.
Call us instead. We have specialized extraction tools that can pull out broken key pieces without damaging your lock. In most cases, we can extract the broken piece and cut you a new key on the spot. If the lock is damaged, we’ll let you know your options for repair or replacement. This is exactly the kind of problem we solve every week in Chester.